The majority of questions regarding Nevill Media are answered in the FAQ below. If you are unable to find what you are looking for then please submit a support ticket.
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[pl_tabtitle active=”yes” number=”1″]Popular Questions[/pl_tabtitle]
[pl_tabtitle number=”2″]Membership Plans[/pl_tabtitle]
[pl_tabtitle number=”3″]Support[/pl_tabtitle]
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[pl_accordion name=”popularquestions”][pl_accordioncontent name=”popularquestions” number=”1″ heading=”What is Nevill Media?” open=”yes”]
Nevill Media is a purpose built online training platform designed to help business owners, marketing managers, freelancers and students learn the essential skills required for success in the modern world of business. You are taught skills ranging from setting up a website and internet marketing to advanced online strategies and techniques that will increase your websites traffic, enhance your social presence and most importantly enable you to sell your products or services to your target audience as cost effectively as possible.
Nevill Media has been built with the end user in mind. All video tutorials and guides are easy to follow and suitable for beginners as well as the seasoned professional.
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[pl_accordioncontent name=”popularquestions” number=”2″ heading=”Why Should I become a member?”]
Nevill Media is the all in one solution. Whether you want to start a business; learn how to build your own website and market your business effectively online or if you simply want to enhance your career; learn how to track online activity and increase return on investment for your marketing activities then Nevill Media is perfect for you.
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[pl_accordioncontent name=”popularquestions” number=”3″ heading=”Am I learning from professionals?”]
Quality is the first priority for Nevill Media and this starts with our tutors. All tutors carry great industry knowledge and experience. Unlike other platforms, our tutors currently work in the industry as marketing professionals, web designers or entrepreneurs. This ensures that you are not wasting your time learning from tutors with redundant information. Furthermore our accumulation of knowledge and experience provides you with the greatest source of information. The digital team from leading internet marketing agency Universal Web Design is a key asset that truly sits us above other platforms and an important addition that benefits all of our members.
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[pl_accordioncontent name=”popularquestions” number=”4″ heading=”Will I get a qualification?”]
No but what you do receive supersedes a piece of paper or online certificate. As a member you will be able to apply the practical skills and knowledge you learn through Nevill Media to real life situations. You are not just supplied with information, you are educated every step of the way through clearly explained videos making it easy for you to implement what you learn within your own business.
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[pl_accordioncontent name=”popularquestions” number=”5″ heading=”Do you provide customer support?”]
Our dedicated support team provide unlimited free support. We aim to answer any queries within 48 hours of a ticket being raised.
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[pl_accordioncontent name=”popularquestions” number=”6″ heading=”What is your refund policy?”]
Nevill Media honors a 30 day money back guarantee for all new members. This offer allows you to try before you buy without the risk of committing to a full membership if you are not satisfied.
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[pl_accordioncontent name=”popularquestions” number=”7″ heading=”What can I do if I forget my log in details?”]
Head over to our lost password page to request new log in details.
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[pl_accordion name=”membershipplans”][pl_accordioncontent name=”membershipplans” number=”9″ heading=”What is your refund policy?” open=”yes”]
Nevill Media is able to offer a 30 day money back guarantee. You can try our service risk free and receive a refund if you decide not to continue your membership after 30 days.
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[pl_accordioncontent name=”membershipplans” number=”10″ heading=”What payment methods do you accept?”]
Nevill Media aims to be as flexible as possible for it’s members whilst ensuring that we only use safe, secure and reputable payment merchants. We currently use PayPal as our payment gateway provider.
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[pl_accordioncontent name=”membershipplans” number=”11″ heading=”Is it possible to cancel my subscription?”]
Nevill Media has three membership options to choose from: A 7 day trial, monthly rolling and a fixed rate for annual subscribers. It’s possible to cancel any of those memberships at anytime within it’s current term and before you are billed for the next period. It is not possible to subscribe as an annual member and ask for a refund after the initial 30 day money back guarantee period has passed.
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[pl_accordioncontent name=”membershipplans” number=”12″ heading=”What is the difference between the monthly and annual membership plans?”]
Members on both plans receive full access to all areas within the Nevill Media platform, both can request new tutorials and both benefit from discounted products and services with our partners. Whilst both memberships are identical in terms of what you receive, our annual membership is the most popular as you can access all of the same areas at a discounted rate. The monthly rolling membership is designed for those that do not want to commit or want to try the platform for a few months first. Either way, all members are greatly valued here at Nevill Media.
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[pl_accordioncontent name=”membershipplans” number=”13″ heading=”Can I view and download courses without being a member?”]
Unfortunately you cannot. Access to video tutorials, guides and all other areas is a privilege for members.
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[pl_accordioncontent name=”membershipplans” number=”14″ heading=”Do you offer education discounts for students?”]
We do, if your student union has signed up to be an affiliate. Please contact your student union to gain access to the link that provides you with a discounted rate.
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[pl_accordion name=”support”][pl_accordioncontent name=”support” number=”16″ heading=”What are the terms and conditions of Nevill Media?” open=”yes”]
Click here to view our full terms and conditions.
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[pl_accordioncontent name=”support” number=”17″ heading=”What can I do if I forget my log in details?”]
Head over to our lost password page to request new log in details.
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[pl_accordioncontent name=”support” number=”18″ heading=”Do you provide customer support?”]
Our dedicated support team provide unlimited free support and will aim to answer any queries you might have within 48 hours of creating a ticket. Click here to get in touch.
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[pl_accordioncontent name=”support” number=”19″ heading=”Video playback appears jagged.”]
A very small number of users who use Google Chrome may experience jagged playback on videos. To correct this please try enabling or disabling hardware acceleration in your browser settings.
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Didn’t find what you were looking for?
Create a support ticket and our support team will aim to respond within 48 hours.